AO Media Labs: Terms of Service
Effective Date: 7 September 2025
1. Acceptance of Terms By accessing and using the website and services of AO Media Labs ("the Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you are not permitted to use our services.
2. Description of Services AO Media Labs provides two primary services:
Content Creation: Production of visual content, including but not limited to videos and digital media for businesses.
Camera Equipment Rental: Rental of cameras, drones, gimbals, microphones, lighting, and other production equipment to individuals and businesses.
3. User Accounts To access certain services, you may be required to create an account. You are responsible for all activity that occurs under your account. You agree to provide accurate, current, and complete information and to keep your account password secure.
4. Camera Equipment Rental Terms This section details the specific rules for our rental service:
Booking and Payment: All bookings must be made through our official website. Full payment is due at the time of booking to confirm your reservation. We accept payment via [List Payment Methods].
Rental Period: The rental period begins at the agreed-upon pickup time and ends at the agreed-upon return time. Late returns will incur a late fee of [Your Late Fee Policy, e.g., an additional day's rental fee for every 24-hour period].
Condition of Equipment: The user ("Renter") is responsible for inspecting all equipment upon receipt. By accepting the equipment, the Renter agrees that it is in good working condition. The Renter must return the equipment in the same condition, normal wear and tear excepted.
Liability for Damage or Loss: The Renter assumes all responsibility for any damage, loss, or theft of the equipment, regardless of cause, from the moment of pickup until it is returned and inspected by a Company representative. The Renter agrees to pay for the full cost of repairs or replacement of the equipment.
5. Content Creation Service Terms
Project Agreement: All content creation projects will be governed by a separate, specific project agreement signed by both parties, which will outline deliverables, timelines, and payment schedules.
Client Responsibilities: Clients agree to provide timely feedback, necessary assets, and approval to ensure the project stays on schedule.
6. Intellectual Property
Our Property: The AO Media Labs logo, website content, and all original materials are our property. You may not use them without our express written permission.
Client Property: Upon final payment, the client will own the intellectual property rights to the final content deliverables created for their specific project.
7. Prohibited Use You agree not to use our website or services for any illegal purpose. You may not use our rented equipment in any way that violates local laws or is not in accordance with its intended use.
8. Disclaimer of Warranties Our services and equipment are provided "as is" and "as available" without any warranties. We do not guarantee that our services will be uninterrupted, error-free, or secure.
9. Limitation of Liability To the fullest extent permitted by law, AO Media Labs shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or rented equipment.
10. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia.